Welcome pack

Please read on arrival or sooner

COVID-19 information

In the event that a guest develops symptoms whilst staying away from home, they should immediately book a test through NHS Inform or, if they can’t get online, by phoning 0800 028 2816.

In accordance with Test and Protect, people with symptoms are required to self-isolate for at least 7 days, and everyone in their household should isolate for 14 days. If the test is negative, everyone can end isolation. If the test is positive, everyone should continue to isolate, and the NHS Test and Protect team will be in touch to start contact tracing. Those contacted through the Test and Protect programme will be required to self-isolate for at least 14 days.

If guests who are isolating can travel home safely to isolate, avoiding the use of public transport, they should do this.

In the event that this is not possible, the guest should discuss this with the NHS Test and Protect team. The guest may be signposted to the National Assistance Helpline on 0800 111 4000 if they need help to isolate and cannot arrange it themselves or through friends and family.

In some circumstances further discussion may be required with the local Health Protection Team and local authority to ensure that the person has suitable accommodation to isolate safely and effectively.

After the required period of self-isolation, guests and anyone else in their party who has been affected can then return to their main place of residence.

In addition, please let us know if any one of your party develops symptoms within 7 days of leaving Lerigoligan, so we can take extra precautions.

In relation to the above, please keep us informed:


  • Dawn 07717 500722
  • Patrick 07766685889
  • M.A. 07766464106

General information (see last section for departure checklist)

Keys to the house are to be found inside a small plastic box, in a large black plastic box, on the shelves in the back porch at the back of the house.

Dawn Stewart is our housekeeper, 07717 500722. Contact her if you have any problems, and cannot solve them yourself or by using the Troubleshooting section in this book. The washing machine and tumble drier instructions are in the Utility room.

Dawn is also a very good cook and can prepare a meal for you to pop in the oven when you arrive, or at any other time too. Please see our website www.lerigoligan.co.uk for options and prices.

We operate a no smoking policy. Please do not smoke in the house.

We accept dogs, but please do not allow them on the furniture, or upstairs. Thank you.

We extended and refurbished the house 8 years ago. A glass conservatory (“The Link”) joins the old house to a new extension

The Bothy

The studio building, known as “The Bothy”, behind the house is sometimes used by the owners and their close friends/family. 


An allocation of 2 baskets of logs is provided. If you would like more logs, please take bags from the shelves in the back porch. The cost for each bag is £5, and payment can be left in the envelopes on the shelves at the back of the sitting room. Thanks. 

The open log fire in the sitting room

There is a metal slider below the grate, the air intake. Left is open, right is closed. Before lighting check that it is fully open. Close it to slow the fire down, and conserve wood.

Always use the fire screen if you are leaving the fire unattended. 

The wood-burning stove in the kitchen only has one control, the lever at the bottom—out opens the air intake to burn faster.

Please don’t empty the ash from the firebox, as wood burns better on a 2 inch bed of ash. We will use the ash on the garden. There is a metal bucket with a lid for surplus ash from the fire or stoves in the back porch. Please do not burn coal on either fire.


The water supply in house is from the mains, and it is also physically and UV filtered.

It has to be electrically pumped from a holding tank in the shed just below the house.

Waste water – if possible try not to overload the septic tank by over-using water.

Make sure nothing extra apart from toilet paper goes down the loos. The drains can block, and the septic tank doesn’t like it either. Please use biodegradable products which are septic tank friendly, no bleach down toilets, no wet wipes, etc.

Heating & hot water

An air source heat pump and solar hot water panels power underfloor heating, radiators and the hot water in the taps.

Thermostats etc. The heating is all underfloor downstairs, with controllable thermostats in the kitchen (behind the door) and the two downstairs bedrooms. The thermostat outside the utility room will step up the overall level of heating, but responds slowly—it’s better to use the open fire and kitchen stove if you want quick warmth. The upstairs radiators are larger but not as warm as normal ones, and have thermostatic valves.

There is, at certain programmed times, hot water circulating in a loop in the pipes to the West Wing shower room. This is because you would have to run the tap for ages to get hot water. So in the morning and evening it should be instantaneous, and at other times it will take a while to come through. 

If you need extra hot water, there is a press-switch high up just inside the utility room door. Press it once and it turns on an immersion heater for three hours

The Link (dining conservatory) and the Sunroom both cool down at night, so to conserve heat keep those doors shut.

Switches for towel rails

The switch for the towel rail in the large downstairs shower room is by the bedhead in Bedroom 1. (we know it is confusing!) Upstairs bathroom and Hall small shower room switches are outside the doors.


There are TV sockets in the sitting room and Bedroom 1 at the far end of the West Wing. The TV has a broadband connection and usb slots. The Bose iPod dock has been temporarily removed. 


There is Wifi. Access BT-RHA3J9, password is 9n9UqEPx3y9EXN. You can also find this password (WPA key) on the underside of the router, which is in the sitting room built-in cupboard. 


The cooker hob works by induction – It will heat up when you turn a ring on and put a steel or cast iron pan onto it. It will not work with aluminium or copper-bottomed pans. It is very responsive and great to use – but takes a bit of getting used to. 

The pans are non-stick and you should use plastic utensils to avoid scratching. Please clean up any spills on the hob and ovens before they get baked on.

Fridge in kitchen, and fridge freezer in utility room. Kitchen fridge main switch on wall next to it, and then turn on the panel at the top of the fridge.

Dishwasher  –  tablets are provided

Please don’t throw out the washing-up liquid bottles as we refill them.

Used fat and oil

We have had huge problems with fat gathering in the drains. Please don’t put any down the sink (or toilet). Use the fat trapper with the absorbent liners, and dispose of the used liner in the household rubbish. Spare ones under the sink. 

Utility Room

Instructions for washing machine, tumble-drier and fridge-freezer are provided.


 Cleaning materials and equipment under sink in kitchen or in the utility room.

Rubbish, recycling and compost

The dustbin is located at the main door of house. Please make sure it is empty when you leave. 

General household waste should be taken to the large grey residents’ wheelie bin at the upper end of the village hall car park beside the hall.  Please compact your bags as there is limited bin space, and only 3-weekly collection on Wednesdays. If you have a lot of rubbish please take bags to the Council dumps at Lingerton (Lochgilphead) or Moleigh (Oban) to leave enough room for the neighbours’ waste. Rubbish issues have caused problems in the past.

Paper, card and plastic recycling goes in the blue bin next to it (no plastic bags please). There is a separate bin for this next to the main kitchen bin. 

Glass recycling goes into bins lower down in the Village Hall car park. 

You can put raw vegetable peelings etc on our compost heap, which is down three steps from the outdoor tap east of the house, if you like. There is a small bin for compost under the kitchen sink. (No meat or fish, please)


If any post is delivered to the house, please leave it on the open shelves in the sitting room for us. Thanks.


Electrical faults — if everything is off, there probably is a power cut! Water will not be pumped into the house. If you have an extended power failure there are contingency measures that can be implemented.

For a partial fault, check if the circuit breakers have tripped in the cupboard at the back of the Link – Dawn has a key to this cupboard 

Thunder and Lightning — please unplug router and TV, as Lerigoligan is very exposed to strikes

No hot water or heating? We have had trouble occasionally with an “LP Alarm” (low pressure) showing on the small screen on the large heating control box in the Utility Room cupboard. To start it working again, turn the large on-off knob on the control box from 3 o’clock to 12 o’clock, which turns everything off, then turn it back on again. Please don’t touch any of the other controls. If in doubt phone Dawn.

Some useful services

Hospital Accident and Emergency Departments

Lochgilphead is about 30 minutes by car. When you are reaching the town you will see the Thames Service Station on the left, take the first road on the left, Bishopton Rd. Continue on past the Cooperative Supermarket Store to a mini roundabout. Bear left up the hill into Manse Brae. Continue on up the hill into Blarbuie Rd. There is a well equipped A&E Department run by the local GP’s in a very modern building. 

Dentist (NHS), 01546 602162, Lome St., Lochgilphead. Next to Doctor’s surgery. 

Dentist (Private), 01631 563006. Shore St Dental Practice, Shore St., Oban. 

Veterinary surgery, 01546 602240, Dalriada Practice, Manse Brae, Lochgilphead. 

Drive into Lochgilphead as far as the mini roundabout and turn left onto A83 towards Glasgow. At next mini roundabout continue on towards Glasgow and then take the 3rd turning to the left, by the Kirk, into Manse Brae. The surgery is about 300 yards on the right hand side. 

Other useful numbers and websites

Galley of Lorne Inn, Ardfem, 01852 500284 http://www.galleyoflorne.co.uk

Lord of the Isles Inn, Craobh Haven 01852 500658 https://lordoftheisles.co.uk

Lucy’s café restaurant, Ardfern 01852 500781 NEW!https://www.facebook.com/lucysardfern/

Kilmartin Hotel – pub and restaurant 01546 510250 http://www.kilmartin-hotel.com

Ardfern Village Store, well-stocked, 01852 500298 Open till 7 on weekdays. Ready-made meals, dishes to order and baking. This and other local shops on https://www.craignish.info/local-shops–produce.html 

Dawn Stewart, Lerigoligan Housekeeper, 01852 500291, 07717 500722

Pharmacy in Lochgilphead: Lloyds, 2 Argyll St, Lochgilphead, Argyll PA31 8LZ

01546 602455

O Fish Shell – buy live seafood from tanks – limited opening hours 01852 500604 – Mondays good. Just past the village shop in a yard

Lochgilphead Co-op — 01546 602060, open 7am to 10pm in summer, 8am to 7pm on Sundays https://finder.coop.co.uk/food/store/PA31-8NG/oban-road

Tesco Oban  – 6.00am to midnight, exc Sundays 8am to 8pm – also they will deliver if you order online (about 2 weeks in advance) https://www.tesco.com/store-locator/uk/?bID=2989

Craignish Village Hall – great local facility (at the bottom of the track)– check for what’s on https://www.craignish.org.uk/cvh/ 

Kilmartin House Museum of Ancient Culture – fantastic independent museum with great café, http://www.kilmartin.org 

Many ancient monuments in the area– standing stones and circles, rock carvings etc

Carnasserie Castle – historic ruined castle – you can climb up the tower — see https://www.historicenvironment.scot/visit-a-place/places/carnasserie-castle/

Walking- check out Walk Highlands site on line for local ideas https://www.walkhighlands.co.uk/argyll/inveraray.shtml

Boat trips  – visit the Corryvreckan whirlpool and more –  see Craignish Cruises Ardfern The Corryvreckan Whirlpool – Scotland’s maelstrom  07747 023038

Farsain Cruises Craobh Haven, Argyll, 01852 500664 https://farsain-cruises.business.site 

Seafari RIB boat tours from Easdale – see https://www.seafari.co.uk/oban/ 

Trip to Jura by passenger ferry from Tayvallich    https://jurapassengerferry.com 

National Trust Gardens – https://www.nts.org.uk/stories/argyll-the-isles  – good rhododendrons at Arduaine Gardens https://www.nts.org.uk/visit/places/arduaine-garden

Argyll Artmap  – http://artmapargyll.co.uk  hold artist open studio days. Other visits by arrangement

Departure checklist

Please plan to leave the Lerigoligan by 10am on the Friday or whatever other day or time is agreed. It would be appreciated if the house could be left in a clean and tidy condition. 

Dawn Stewart and a helper handle the changeover. As the house alone takes a full six hours to sort out, (longer now with the sanitising of surfaces) we would be grateful if you could check the following before you leave.

Sheets and towels — special COVID arrangements

Please strip and fold your sheets, duvet covers, pillowcases and towels, and put them into the red laundry bags provided

Dishwasher — special COVID arrangements

Please leave the last load in the dishwasher, so we don’t re-wash it 

Windows — special COVID arrangements

Please leave some windows open throughout the house


If you use this, please return it to the back porch, and make sure that it is clean and the ash emptied. There is an ash can in the back porch

Visitors’ Book

The visitors’ book has been temporarily removed. UpFront reviews will contact you for a review after your visit. You can also review us on Google or like us on Facebook


If you have been using the Bothy, please follow the Leaving the Bothy instructions and leave it clean and tidy. Please also return any crockery, glasses etc that you may have moved up or down


If you have used any bags of logs beyond your allocation of 2 baskets, please leave £5 per bag in the envelopes on the sitting room shelves

Ash in the fireplace

It’s OK to let the ash build up 2 inches – wood burns better on a bed of ash. If it really needs emptied, there is an ash can in the back porch. 


Please empty your vegetable waste onto the compost heap beside the driveway, near the outside tap, and replace the cover, to keep dogs out


If you have a dog or dogs, please make absolutely sure that there is no dog mess left behind. There are small poo bags under the kitchen sink

And really important…

Rubbish Please sort into household, paper/plastics/cardboard, and glass, and take it down to the ‘residents’ bins’ at the top of the Village Hall car park, and to the glass recycling at the bottom. If you have a lot of rubbish please take bags to the Council dumps at Lingerton (Lochgilphead) or Moleigh (Oban) to leave enough room for the neighbours’ waste.

The household rubbish is only collected every 3 weeks on a Wednesday, and the binmen don’t take it if there is any glass or plastic in it, so sorting is essential.

Thank you

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